Enter Braze: a leading customer engagement platform that empowers businesses to build meaningful, data-driven relationships with their audiences. Whether you’re a startup or a global enterprise, Braze is designed to scale with your growth and help you create unforgettable customer experiences. In today’s fast-paced digital world, customer expectations are sky-high. They crave personalized, real-time interactions across multiple channels—and they expect brands to deliver.
🚀 What Is Braze?
Braze is a comprehensive customer engagement platform that helps brands deliver personalized, cross-channel messaging in real time. With a powerful suite of tools—including BrazeAI™, Journey Orchestration, and a robust Data Platform—Braze enables marketers to move beyond traditional campaigns and into dynamic, customer-centric journeys.
Recognized as a leader in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for the third consecutive year, Braze is trusted by top brands like Pizza Hut, Anheuser-Busch InBev, and Canva to drive engagement, retention, and revenue braze.com.
🔍 Why Choose Braze?
Here’s why Braze stands out in the crowded marketing tech landscape:
1. Personalized Customer Journeys
Forget one-size-fits-all campaigns. Braze helps you orchestrate intelligent, always-on customer journeys that adapt in real time. With Journey Orchestration, you can guide users through personalized paths based on their behavior, preferences, and lifecycle stage.
2. Cross-Channel Messaging
Your customers are everywhere—email, SMS, mobile apps, web, WhatsApp, and more. Braze ensures you’re never on fewer channels than your audience. Its unified platform lets you manage all your messaging in one place, creating seamless, consistent experiences across touchpoints.
3. Real-Time Execution
Timing is everything. Braze delivers just-in-time, just-for-you messaging with sub-second speed. Say goodbye to batch-and-blast campaigns and hello to real-time engagement that drives conversions and builds loyalty.
4. BrazeAI™: Your Smartest Marketing Ally
BrazeAI™ is like having a data scientist, strategist, and creative director rolled into one. It learns your brand, optimizes content, personalizes messaging, and identifies high-performing strategies to maximize ROI. With BrazeAI™, you’re not just keeping up—you’re staying ahead.
5. Scalable, Secure, and Compliant
Whether you’re handling millions of users or navigating complex privacy regulations, Braze has your back. The platform is built to scale without fail and is equipped with enterprise-grade security and compliance features to keep your data safe and your brand protected.
📊 Real Results from Real Brands
Braze isn’t just about promises—it delivers measurable impact:
- 🍕 Pizza Hut saw a 21% increase in revenue and a 30% boost in transactions through cross-channel engagement.
- 🍺 Anheuser-Busch InBev reduced customer support tickets by 15% by delivering personalized product updates.
- 💳 A leading financial services brand achieved a 300% increase in account activations using Braze’s data-driven engagement strategies braze.com.
🧠 Built for Marketers, Loved by Developers
Braze bridges the gap between marketing and engineering. Its intuitive interface empowers marketers to launch sophisticated campaigns without heavy dev support, while its robust APIs and SDKs make it a favorite among developers. The result? Faster execution, better collaboration, and more impactful campaigns.
🏆 Industry Recognition
Braze’s excellence hasn’t gone unnoticed. In addition to its Gartner recognition, Braze has been named a Leader in The Forrester Wave™ for Cross-Channel Marketing Hubs and the IDC MarketScape for Omni-Channel Marketing Platforms. It also ranks #1 in G2’s Push Notification Grid and has earned multiple TrustRadius awards for Best Feature Set, Best Relationship, and Best Value for Price braze.com.
📚 Learn, Grow, and Engage
Braze isn’t just a platform—it’s a community. From insightful case studies and expert-led webinars to in-depth documentation and hands-on learning resources, Braze equips you with everything you need to master the craft of customer engagement.
🌍 Join the Engagement Revolution
With over 3.9 trillion messages and Canvas actions delivered in 2024 alone, Braze is powering the future of customer engagement. Whether you’re looking to increase lifetime value, reduce churn, or boost acquisition, Braze gives you the tools to make it happen.
Ready to transform your marketing? Start your free trial or contact the Braze team today to see how you can create customer experiences that are not just personalized—but absolutely engaging.
